Survey Form

October 10th, 2009

Thank you for visiting us and your purchase from our online shop at MapShop.me. We want to continue to offer our customers the very best customer service, so we like to carry out short surveys so we can get a clear picture of what you like and what you think we can improve.

So, please take a few moments to tell us how your experience with us has been.

Your Name (required)

Your Email (required)

Phone/Mobile

Name of purchased product:  Iran GPS Map for Garmin Iran GPS Map for Garmin on SD Card Armenia GPS Map for Garmin Azerbaijan GPS Map for Garmin

Do you use the purchased product for  Private  Business Both

How do you rate us?

Overall, how satisfied are you?  Very satisfied Satisfied Neutral  Dissatisfied Very dissatisfied
If you are dissatisfied, why?

Overall quality:  Very satisfied Satisfied Neutral Dissatisfied Very dissatisfied

Value for the price:  Very satisfied Satisfied Neutral Dissatisfied Very dissatisfied

Purchase experience:  Very satisfied Satisfied Neutral Dissatisfied Very dissatisfied

Ease of Payment:  Very satisfied Satisfied Neutral Dissatisfied Very dissatisfied

Timeliness of Delivery:  Very satisfied Satisfied Neutral Dissatisfied Very dissatisfied

Installation experience:  Very satisfied Satisfied Neutral Dissatisfied Very dissatisfied

Usage experience:  Very satisfied Satisfied Neutral Dissatisfied Very dissatisfied

After purchase service:  Very satisfied Satisfied Neutral Dissatisfied Very dissatisfied

Warranty/Product Support:  Very satisfied Satisfied Neutral Dissatisfied Very dissatisfied

How often do you use it?
 Daily  Several times a week  Once a week  Several times a month  Once a month  Several times a year  Once a year or less often Do not use Compared to alternative products that are available on the market. Name of the alternative product

Would you recommend us to your friend or affiliate?
 Definitely Probably Probably not Definitely not Not sure

Have you recently visited our website at www.MapShop.me?  Yes No Don't Know

Additional Comments/Concerns:

What can we do better?

Do you need additional information?

4+2=?